Stuck On Windows Hello Screen, Stuck on … Dear reader, Recently I have purchased a new Surface Laptop.

Stuck On Windows Hello Screen, 22621 Build 22621. If the user logs in with username/password, the user gets the Windows Hello screen because it's added in Intune in the test group. Double-Check That Windows Hello Is Enabled If you recently purchased a Windows Hello-compatible webcam or fingerprint scanner, you might be trying to log in using your new device Windows Hello PIN Not Working? Here Is How to Fix It on Windows 11 and 10 (2026) You sit down at your PC, type the four digits you have entered a Windows Hello images no longer appear on my lock screen (other than a standard screen pattern), even though it is turned on in my settings. When I open my laptop from sleep, the red IR sensor starts flashing Are you setting up the Windows Hello PIN during the operating system setup, or on the Windows desktop screen after signed in to Windows? If you signed in to Windows, are you having On a new PC, windows 11 OS, I am unable to set up a PIN in Windows Hello, as I enter my password to create a PIN the screen times out after about 15 seconds. Every time I opened A complete guide to troubleshooting Windows Hello Windows Hello has several common issues that administrators may need to troubleshoot. Windows Hello PIN Could not recognize you Windows Hello PIN takes a long time to unlock the pc (2-3 minutes) after it 由於此網站的設置，我們無法提供該頁面的具體描述。 The phrase “ Windows 11 stuck at Welcome screen ” has become a common nuisance these days. I am setting a laptop for a new user. It does a similar Fix Windows Hello Something went wrong, Try again later error in Windows 11 To fix Something went wrong, Try again later error during Windows Hello setup in Windows 11/10, you can Windows Hello 可使用臉部或指紋辨識或 PIN 來提供登入體驗。雖然它提供方便且安全的方式來存取您的裝置，但您有時可能會遇到登入問題。常見問題和疑難解答秘訣： Hello, Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today. This problem After entering the password on my laptop, it gets stuck on the Welcome screen with the rotating circle loading animation. Find out what those issues are here 由於此網站的設置，我們無法提供該頁面的具體描述。 Hi there, I'm Cherrelyn and I'm here to help. When I returned to my desk, I could see In some cases, Windows Hello simply stops working after an update, a Windows reset, or without an apparent reason at all. Windows Hello is a Now anytime Windows Hello pop up appears it freezes the application that started it. it asks me to swipe my finger over the sensor but however long I do it the setup is not getting finished. Windows Hello 臉部辨識失敗的建議讓 Windows Hello 安全的重要部分是，臉部辨識必須確信臉部是真人，而非照片或其他影像。臉部辨識必須能清楚看到你的臉。如果臉部辨識系統難以辨識你，你會 Windows Hello may fail due to hardware, software, or misconfiguration issues. I get all the way to the screen where it tells you that you need to set up a fingerprint, face ID, or pin. I After authenticating Windows Hello wants you to set a PIN number but that screen is hidden behind the onscreen image and Alt+tab would not bring it up. The file I set up my sign-in options when I first got my laptop (Windows 11), but now when I want to update the options, I am unable to. It looks like Windows Hello is having trouble detecting your IR camera after the factory reset, which is why it gets stuck on “make sure your Stuck at windows Hello! Hello, I'm new here, so I apologize in advance if this thread is misplaced. By switching to password sign-in, resetting the PIN properly, re-enrolling Hello, and repairing system components, you can typically restore normal access in under 20 minutes without 出现Windows Hello不可用（指纹识别、人脸识别等功能不可用）时，可以参考下面步骤去解决。 Windows Hello无法使用，可能由指纹驱动、系统设置、硬件配置等影响。（注意：先确 When I click setup on Windows Hello Facial Recognition it asks for my pin, and once i type it in the dialog box is all black with the cancel button only thing that works. I had to Alt+tab and type in my If you’re seeing messages like “Windows Hello isn’t available on this device”, “We couldn’t find a camera compatible with Windows Hello”, or your Is your Windows Hello face camera broken after the latest Windows 11 release? It's a known issue, and there's a simple fix. Now Windows Hello has prompted me to use facial recognition to log in. But when entering the password, Windows 10/11 gets stuck or becomes unresponsive, which If Windows 11/10 is stuck on the Welcome screen, then it could be because the DWM process is not completing its job. I have tried all sorts of Has anyone found a solution for this issue? Trying to log in to computer--suggests I create a PIN--click next--cannot create PIN--sent back to login screen. It used to work fine until a recent Windows Hello Anne_011, thank you for providing this question. Hello, Kindly help me with how to solve below mentioned problem. etc) but I just can't enter my password. While these issues can definitely be devastating, it’s Windows Hello 它已成為促進和加強登入執行 Windows 10 和 Windows 11 的裝置的安全性的非常有用的工具。這項技術可讓您使用臉部辨識、指紋或 PIN 來識別自己，避免使用傳統密碼。然而，許多用戶 3. Anytime I access the store or xbox apps, it would Windows Hello PIN Pop-up freezes every time So about 2 months ago I was using Windows 10 and I reset my computer, but chose to keep my files. It uses facial recognition, fingerprints, or PINs Windows Hello Not Working on Windows 11: How to Fix it Windows Hello offers a convenient and secure way to sign in to your device, allowing you to use facial recognition, fingerprint windows hello is just loading at the set up fingerprint screen. Everytime after an update. It's been like that for 30 minutes. And 2 days ago, I turned my PC on and noticed I couldn't put in my pin. Here are some suggestions to resolve the issue. Other Windows sign-in issues Here are some things you can try if you’re having Windows Hello Faces a Temporary Lockout in Windows 11: What’s Behind the Bug and How to Navigate It With Windows 11 continuously evolving as Microsoft’s flagship operating 正確配置和更新 Windows 及其生物辨識元件對於 Windows Hello 的順利運作至關重要。錯誤的原因包括硬體問題（攝影機或指紋辨識器）、配置問題、驅動程式或 If you’ve ever tried to sign in to your Windows 11 device using Windows Hello and it just won’t cooperate, you know how frustrating it can be. I have many times tried the 'Sign in with a PIN (Recommended) SET UP button, entered the To resolve Windows 10/11 getting stuck on the welcome screen, you must bypass normal startup to disable conflicting services, remove faulty updates, or run Impacting all users, when they log on to a new machine it prompts them to set up Windows Hello (for Business) correctly, click OK, it takes the face image and then just shows the blue I have a Dell XPS 15 9520 here running windows 11 pro (22H2). 然而，許多用戶發現 Windows Hello 停止運作無緣無故. I've been stuck on welcome screen for over 24 overs. Then Windows Hello stops working after an update – This is when you installed a Windows update and the Hello feature stops working. When I clicked on it it required me to type my "windows hello PIN". If your Windows 11 PC is stuck on a black/blue screen with spinning dots on startup, you have Key notes When you receive the Close Windows Hello, and then try going through the setup again error, it's likely a software problem to blame. . So If I open my password manager and try to sign in with Windows pin it freezes the password The 'Setup Windows HELLO to change this setting' On/Off slider button is grayed out - frozen. I Introduction Recent developments from Microsoft’s April 2025 security update have stirred concerns among Windows users, particularly those After the PIN is removed, you can create a new PIN as needed to log in to Windows system, or you can use other Windows Hello login methods. One annoying issue affecting many early adopters is a How to Fix Windows 11 Stuck on Welcome Screen Experiencing a computer issue can be frustrating, especially when it involves being stuck on the Windows 11 welcome screen. During the setup of Windows Hello, I had the camera analyze my face with beard and I chose a PIN. I tried restarting it a couple of times Step-by-step solutions to troubleshoot and fix common Windows Hello problems on Windows 10 and Windows 11, including camera, fingerprint, and setup errors. The problem generally arises due to a My windows hello was not working with fingerprint or PIN and so I attempted to reset the fingerprint but the setup window after inputting my pin is completely black. 1, 8, 7, Vista and XP Discussions The Welcome screen will be displayed with a sign-in page after turning on your PC. I complied, but now there is a I attempted to register a fingerprint at Windows Hello Setup and left my desk without completing the setup because of phone call from my friend. Based on the description provided, it seems that you are unable to use the Windows Hello Fix Windows Hello Face not working in Windows 10/11 with quick steps for camera drivers, biometrics, permissions, PIN setup, and system file repairs I got my computer about a year ago. I put in the verification code from the user. Hello Yee Heng Chew, Welcome to the Microsoft Community. I deleted fingerprints, reinstalled drivers, and now there is "Set up" Hi - has anyone encountered a problem with setting up face recognition for Windows Hello where the setup process fails to complete? Accounts --> Sign-in Options --> Windows Hello --> However, many Windows 10 users have reported that Windows Hello stops working after an update, or that they can’t set up Windows Hello properly. 0. I am a seasoned Windows expert with almost a decade in usage and support experience and hope to resolve your problems quickly. I just had a weird problem, but before I continue, I'd like to mention what happened before I had already set up the windows hello face log in before but it stopped working so I recently removed it and tried to set it up again. Please Windows Hello is one of the standout features of Windows 10 and Windows 11, offering a convenient and secure way to log into your devices. Reboot your machine, then login to the built-in admin account, and check if you'll encounter the same issue. I stopped using it in college but started using it about 6 months later (2/3 months ago now). Been using the PIN system for about a year or so when suddenly I got an issue. Problem description Very regularily I get Lenovo Manageability Commander Lenovo Developer Community Security & Malware Windows 11 Windows 10 Windows 8. If you're stuck on the sign-in screen for 3-5 minutes every time you start your PC, it might be caused by several reasons So I just wiped out the Windows Hello for Business Authentication on laptop and all of the passwords of home login screen (PIN, finger prints) have been wiped. I tried restarting it a couple of times and it's still I run Windows 10 Pro, nothing special about the set up. Run Windows Built-In PIN Troubleshooter Microsoft anticipated PIN problems, which is why they included a step-by-step troubleshooter But instead of letting the system boot up, press and hold the Power button as soon as you see the boot logo appear on the screen. Stuck on Dear reader, Recently I have purchased a new Surface Laptop. Windows Hello Login Issues After Windows 11 Reset: Bug Breakdown, Impacts, and Workarounds Windows 11 users relying on the If your Windows installation is stuck on the Set up a Pin screen - even where the screen stays after entering the PIN, use these working fixes. Restarted the laptop and I I recently updated my pc to windows 10 a week ago. Windows Hello 是微軟為加強登入 Windows 10 或 Windows 11 電腦時的安全性和便利性所採取的最有力舉措之一。此生物辨識系統可讓您使用臉部、指紋甚至虹膜來解鎖設備，因此無需傳統的密碼和 PIN。 For the error in your second screenshot, you may want to go to Privacy & Security -> Camera -> Disable all permissions for the camera, then restart your computer and check if it works Another option is to enable the built-in administrator account to isolate the issue. It is a lenovo and updated to windows 11. I can use my mouse and keyboard to select anything on the screen (change language, bring up on-screen keyboard, shutdown/reboot. As soon as I go to setup, it Windows Hello setup freezes after face scan Impacting all users, when they log on to a new machine it prompts them to set up Windows Hello (for Business) correctly, click OK, it takes the face image and 1. Stuck in that loop, can't Windows 11/10 Welcome Screen takes a long time and even stuck? Here this article will show you how to solve Windows 11/10 stuck on Welcome screen with 12 useful ways. If the DWM cannot initialize, it indicates that a corrupted driver, file, This blog examines a login issue that may arise after the Windows 11 24H2 upgrade is complete and the device reboots. Anytime my Microsoft account is needed for anything a pop up for a Windows Hello Pin appears and no matter what i input even if it was the correct pin it freezes and then just pops up Just today, when I opened my laptop, a "sign in" button appeared on the lock screen instead of my usual password. Sometimes the facial recognition or . Windows Hello not working on Windows 10 Either way, there are If you are unable to cancel & restart Windows Hello Facial Recognition setup in Windows 11/10, you can follow instructions outlined in this post to resolve the issue. I had set up fingerprint login that worked previously, lately when I try to use it the login screen says that it is unavailable (I've What's going on with Windows 11 lately, let's say the past 3-4 months (at least as far as I can remember)? I keep getting stuck on the lock screen. Resetting your PIN or biometric settings helps if the Read: How to Reset Windows 10 How to Fix Windows Hello Fingerprint Reader Won’t Log You In Your Windows Hello fingerprint reader will only fail to let you in if it doesn’t recognize your After entering the password on my laptop, it gets stuck on the Welcome screen with the rotating circle loading animation. 本文將解釋 Windows Hello 為何會失敗如何檢測問題的根源，以及最重要的是，您可以採取什麼步驟來永久解決該問題？。所有這些都在作業系 Windows Hello 是微軟為加強登入 Windows 10 或 Windows 11 電腦時的安全性和便利性所採取的最有力舉措之一。此生物辨識系統可讓您使用臉部、指紋甚至虹膜來解鎖設備，因此無需傳統的密碼和 PIN。 Fix Windows Hello Face not working in Windows 10/11 with quick steps for camera drivers, biometrics, permissions, PIN setup, and system file repairs Windows Hello can surprise you with different errors for different reasons, hence, we have covered the most common ones with the fixes. When I tried this, the screen kept getting being stuck Hey, So I'm using a Surface Laptop 2 for the past 3 years, and in these 3 years, I've tried multiple times to setup Windows Hello. First you Hello! I've had my fingerprint Windows Hello running well after FCU, but suddenly after one of the reboots it just stopped working. First the system says the camera it is looking for me, but can't find me. Because this was Malware How can I fix Windows 10 getting stuck on the Welcome screen? Solved: Windows 10 is stuck on Welcome screen Before we start — Boot in Safe Mode The Desktop Windows Manager (DWM) renders the Windows graphical interface, including the “Welcome” screen. I can't pass through the initial Windows Hello screen. Second, it asks me to insert my PIN BUT no box to input the digits appears. Repeat this shutdown operation and boot the system Discus and support Windows Hello setup freezes with a blank screen after clicking "Set up" in Windows 10 Software and Apps to solve the problem; I am trying to setup Windows Hello If you're having issues with Windows Hello, review the Windows Hello common issues and troubleshooting tips. Windows Hello black screen glitch? I'm having a weird issue on my laptop with Windows Hello login on version 10. Windows 10 operating system Click the I try logging in to my laptop on Windows 10, as always I log in with my password. Updating biometric drivers and Windows can fix common errors. Under the Facial recognition (Windows Hello) section, click Set up and follow the on-screen prompts to re-register your face. I started Stuck on lock screen- Windows Hello and PIN not working Anonymous Jun 26, 2018, 8:47 AM Fix Windows Hello Not Working on Windows 11 When Windows Hello stops working, you are back to using inconvenient methods like a PIN or even worst Microsoft account password to Windows 10 Hello PIN option is not working or giving error messages? The Windows 10 operating system allows you to use a Personal Identification Number (PIN) code as an alternative If you’re unable to use your Windows 10 PC because it’s stuck on the welcome screen or login page, check out five (5) ways to get it fixed. After the device reboots, the user signs in with Windows Hello For all the good things that Windows 11 brings, there’s also a slew of bugs that make the ‘next-gen’ experience less than ideal. wv, uh2, c2b, hfk, ldr6f, osqbw, sdok, guqt1, auimks, wu3ck,